I stayed in the Hyatt Regency Tokyo in Shinjuku for one night during a week-long Japan trip. As a Hyatt Regency in Asia, I was very impressed by the service and amenities they offered (or maybe that’s just something really special about the hospitality culture in Japan). Once I entered the grand chandelier-filled hotel lobby, a customer rep quickly took my luggage and guided me to the front desk. The hotel service in Japan, as expected, is very pro-active. I was quickly informed by the check-in desk that she suggests I check in at the Regency Club on the 9th floor since I am a Hyatt Diamond member. That seemed silly to me as I was already at the lobby check-in counter, so I went ahead and checked-in there. For 12000 points a night, this place is pretty amazing if even just for the value play.
The room had a clean design with all the usual amenities. My room at the 21st floor looked out at the cityscape of Tokyo quite easily. If you’re a gold passport member (doesn’t matter what status so why not?) you have free access to their pool and gym at the top 28th floor. There’s a reception desk to take your info before you can enter the gym or pool. The gym is pretty sparse in weights and equipment variety but gets the job done.
The Pool and Gym
The pool area is pretty nice with floor to wall windows around it overlooking the Tokyo scenery in which you can even see Mt. Fuji on a clear day. What I found amusing was that before you can enter the pool area, you are require to drop off your shoes and shirt at the pool entrance, walk through a waist high pool of anti-septic water, and spray yourself down in a multi-directional shower. You go through this process with the oversight of an attendant. Once in the pool area, there are free towels and swimming caps (required for pool use) and several lounge chairs to sit in. The hot tub and sauna room in the area was also pretty nice to use and were a great way to wake up to the morning.
Regency Club Lounge
If you are a diamond member, you have access to the Regency Club Lounge, which has 4 room compartments on the same floor. I must admit this is a better lounge than any of the ones I’ve been to in the States. The Cocktail time (6-8pm) features an array of hot appetizers, desserts, juice, coffee, wines, liquors, and beers. If they catch you not being a diamond member, I believe the value of the cocktail time is 2970 yen / guest. They also have Tea time (10am-6pm, and 8pm-10pm) with fruits, tea, and coffee (2376 yen value), and breakfast (6.30am – 10am) with an assortment of bologna, lox, roast beef, pastries, sausages, etc. (2376 value). The lounge overlooks the cityscape.
For convenience, the hotel has an in-house currency exchange and a shuttle to and from the Shinjuku station. Right outside of the hotel is also a line of taxis readily available.
Overall, the hotel is easily accessible within a 10 minute walk to a nearby park, JR station, local shops and restaurants. The amenities are pretty good and particularly for the Hyatt Points stay, it’s an easy choice to come here again.